Q1 What is your MOQ?
Usually our MOQ is 500 pcs. However, we accept lower quantities for your trial order. Please feel free to tell us how many pieces you need; we will calculate costs correspondingly to help you verify quality and services.
Q2 Can I get samples?
Sure. We usually provide existing samples for free, while charging a sample fee for custom designs. Sample fees are refundable when orders reach a certain quantity.
Q3 How are samples shipped and what is the delivery time?
We send samples via DHL, FedEx, UPS, or TNT. Freight charges can be paid via PayPal, or we can use your courier account. Typical delivery time is about 5-7 days depending on destination.
Q4 Can you assist with my custom design, and what are the fees and lead times?
Sure. We have a professional development team specializing in OEM and ODM items. Simply provide ideas or drawings. Sample development usually takes about 5-7 days, with fees calculated by material and dimensions.
Q5 What branding options do you offer for OEM leather goods?
We offer custom branding applications including debossing, hot stamping, silkscreen printing, and personalized hardware to ensure your product aligns perfectly with your brand image.
Q6 Do you protect intellectual property and custom designs?
Yes, we strictly safeguard our clients' exclusive designs and are always ready to sign formal Non-Disclosure Agreements (NDAs) prior to project kick-off.
